People spend many hours waiting in lines.Scientists from different parts of the world study the lines and it is impact on people.
Passangers queue in railroad stations, in banks, in grocery stores, and the lines minimise the efficiency. Jacob Hornik study showed that people think that they about 30 percent longer wait in queue than is really.
Some businesses want to improve custumers satisfaction by reducing waiting time when many people complain about waiting time for elevators. Therefore mirrors were install in elevators.
The scientists say that quering up in different places make people unhappy, but they very rarely protest.
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